Terms & Conditions
Terms and Conditions
Welcome to CycloSwiss. By using our website and purchasing our products, you agree to comply with the following terms and conditions.
1. General
CycloSwiss offers bicycles, accessories, and related services both online and in-store. By placing an order, you confirm that you are at least 18 years old or have parental consent.
2. Pricing and Payment
All prices are listed in Swiss Francs (CHF ) and include applicable taxes. Payments can be made securely through our accepted payment methods.
3. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary based on location and stock availability.
4. Returns and Refunds
Customers may return products within 14 days of purchase, provided the items are unused and in their original packaging. Refunds will be processed within 7 business days.
5. Warranty
Our bicycles come with a manufacturer's warranty covering defects in materials and workmanship. Misuse or improper maintenance voids the warranty.
6. Contact Us
If you have any questions about our terms, please contact us at mail@cycloswisstop.com.